Verizon tops Consumer Reports' rankings of cellphone carriers
TweetFollow Us on Twitter

Verizon tops Consumer Reports' rankings of cellphone carriers


Verizon tops the ranking of the four major U.S. cellphone carriers by Consumer Reports. AT&T comes in last (again).

Verizon was the highest-rated major carrier in Consumer Reports’ annual cell-phone service ratings, based on a survey of 63,253 subscribers by the Consumer Reports National Research Center. The full report can be found online at ConsumerReports.org and in the January 2013 issue of Consumer Reports, which is on newsstands now.

Of the four major U.S. national cell-phone standard service providers, Verizon Wireless led the pack, receiving favorable scores for voice and data service quality, and also for support attributes like staff knowledge and resolution of issues. Sprint, T-Mobile, and AT&T each received mostly middling to low marks, particularly for voice and text service quality.

AT&T was among the lower-scoring providers, but its 4G LTE network was Rated the most favorably of any carrier. Its users reported the fewest problems with that higher-speed service, which most new smart phones now use.

Consumer Cellular, a national carrier that uses AT&T’s network, received high marks across the board in Consumer Reports’ Ratings of standard (monthly bill) carriers. The no-frills carrier caters to users with the simplest wireless needs and offers the simplicity of monthly billing without a contractual commitment.

The report found that no-contract plans can be major cost-savers. Two-thirds of Consumer Reports survey respondents who switched to so-called “prepaid plans,” which typically lack a contract commitment and bill each month in advance, saved more than $20 a month by switching to prepaid. Those savings can allow wireless customers to quickly recoup the cost of the phone itself, which can be higher if they don’t make a contractual commitment.

TracFone was among the top-rated prepaid providers, receiving high marks for value, voice and text. Like Consumer Cellular, it specializes in those who seek simple, low-cost phone service.

 
AAPL
$108.00
Apple Inc.
+1.02
GOOG
$559.08
Google Inc.
+8.77
MSFT
$46.95
Microsoft Corpora
+0.90
MacNews Search:
Community Search:

Latest Forum Discussions

See All
view counter

view counter
view counter
view counter
view counter
view counter
view counter

Monster Flash Review
Monster Flash Review By Jordan Minor on October 31st, 2014 Our Rating: :: ALONE IN THE DARKUniversal App - Designed for iPhone and iPad Solid shooting and a surprising amount of spooky tension make Monster Flash a great portable piece of Halloween.   | Read more »
Retry Review
Retry Review By Rob Thomas on October 31st, 2014 Our Rating: :: SOARING HIGHUniversal App - Designed for iPhone and iPad Flappy who? Let Retry wash all those bad bird-related memories away on a cool retro-flavored flight… right into the side of a cliff. Over and over and over again.   | Read more »
Dementia: Book of the Dead Review
Dementia: Book of the Dead Review By Lee Hamlet on October 31st, 2014 Our Rating: :: A TOUGH READUniversal App - Designed for iPhone and iPad A witch hunter is sent after a demonic book in the spooky but short-lived Dementia: Book of the Dead.   | Read more »
Card Dungeon, the Semi-Board Game Roguel...
Card Dungeon, the Semi-Board Game Roguelike, Has Been Renovated Posted by Jessica Fisher on October 31st, 2014 [ permalink ] | Read more »
Logitech Protection + Power iPhone5/5S C...
Made by: Logitech Price: $99.99 Hardware/iOS Integration Rating: 3 out of 5 stars Usability Rating: 0.5 out of 5 stars Reuse Value Rating: 0.75 out of 5 stars Build Quality Rating: 0.75 out of 5 stars Overall Rating: 1.25 out of 5 stars | Read more »
This Is Not a Test Goes Free, Permanentl...
This Is Not a Test Goes Free, Permanently Posted by Jessica Fisher on October 31st, 2014 [ permalink ] Universal App - Designed for iPhone and iPad | Read more »
Swap Heroes Review
Swap Heroes Review By Campbell Bird on October 31st, 2014 Our Rating: :: STRATEGIC SWAPPINGUniversal App - Designed for iPhone and iPad Rotate a cast of heroes to fend of waves of monsters in this difficult, puzzle rpg.   | Read more »
Night Sky Pro™ (Reference)
Night Sky Pro™ 3.0.1 Device: iOS Universal Category: Reference Price: $2.99, Version: 3.0.1 (iTunes) Description: Night Sky Pro™Wonder No More™Night Sky Pro™ is the ultimate stargazing experience. From the creators of the original Night Sky™ app comes an all-new powerful and immersive encounter with the sky above! | Read more »
Audio Defence : Zombie Arena (Games)
Audio Defence : Zombie Arena 1.0 Device: iOS Universal Category: Games Price: $4.99, Version: 1.0 (iTunes) Description: A zombie shooter audio game. Made from gut-wrenching 3D binaural sound, for a new kind of weird immersion. You are the blind warrior, fighting off wave after wave of Dr Bastard’s Zombies. With 3D binaural sound... | Read more »
RPG Asdivine Hearts (Games)
RPG Asdivine Hearts 1.1.0 Device: iOS Universal Category: Games Price: $3.99, Version: 1.1.0 (iTunes) Description: SPECIAL PRICE50% OFF (USD 7.99 -> USD 3.99)!!!Travel alongside four companions and a cat in the adventure of a lifetime and one that transcends even the world in this latest fantasy RPG!◆◇Story◇◆ | Read more »
All contents are Copyright 1984-2010 by Xplain Corporation. All rights reserved. Theme designed by Icreon.