Apple Store, Costco among highest rated cell phone retailers
TweetFollow Us on Twitter

Apple Store, Costco among highest rated cell phone retailers


Whether shopping online or at walk-in stores, those who bought a cell phone at an Apple Store or at Apple.com had a better overall experience than shoppers at any other cell-phone store, according to a survey from the Consumer Reports National Research Center. When it came to ratings for checkout and service, only Apple’s walk-in and online stores received top scores for both attributes.

The full ratings, which are based on 9,774 responses from Consumer Reports subscribers surveyed in July 2012 who bought a new cell phone in the past two years, can be found online at ConsumerReports.org and in the January 2013 issue of Consumer Reports. In the same issue, Consumer Reports rated carriers in 23 metro areas based on a September 2012 survey of 63,253 subscribers.

Costco received high marks in the Consumer Reports survey for service and pricing on the cell phones it sells at special kiosks within its warehouse stores; Walmart matched Costco in offering pleasing prices. Best Buy received the highest score of any retailer for its selection of smart phones, which includes everything from high-profile smart phones to simple prepaid phones from a host of carriers.

The average American household spent more than US$1,500 on phones and phone services this year, up 7% from 2011. Part of that spending came as more basic cell-phone owners upgraded to more expensive smart phones: about 70% of the Consumer Reports readers surveyed now own a smart phone versus a basic cell phone, up from about 50 percent only two years ago.

 
AAPL
$118.93
Apple Inc.
-0.07
GOOG
$541.83
Google Inc.
+1.46
MSFT
$47.81
Microsoft Corpora
+0.06
MacNews Search:
Community Search:

Latest Forum Discussions

See All
view counter

view counter
view counter
view counter
view counter
view counter
view counter

Mystery Case Files: Dire Grove, Sacred G...
Mystery Case Files: Dire Grove, Sacred Grove HD Review By Jennifer Allen on November 28th, 2014 Our Rating: iPad Only App - Designed for the iPad A decent new installment for the popular Mystery Case Files series.   | Read more »
Castaway Paradise – Tips, Tricks, and St...
Ahoy there, castaways: Were you curious about our own thoughts regarding this pristine shipwreck? Check out our Castaway Paradise review! Castaway Paradise is out for iOS, finally giving mobile gamers the opportunity to enjoy the idyllic lifestyle of an Animal Crossing-like game. Though it may seem straightforward, these tips will go a long way... | Read more »
Castaway Paradise VIP Subs are on Sale f...
Castaway Paradise VIP Subs are on Sale for a Limited Time, and a Special Holiday Update is Coming Soon Posted by Rob Rich on November 28th, 2014 [ | Read more »
Primitive Review
Primitive Review By Jordan Minor on November 28th, 2014 Our Rating: :: FOLK ARTUniversal App - Designed for iPhone and iPad True to its name, Primitive is about as straightforward as runners get.   | Read more »
7 tips to get ahead of the competition i...
7 tips to get ahead of the competition in Dynasty of Dungeons Posted by Simon Reed on November 28th, 2014 [ permalink ] Playcrab has launched their action-packed new dungeon crawler, Dynasty of Dungeons, today. | Read more »
Master of Tea Kung Fu Review
Master of Tea Kung Fu Review By Jordan Minor on November 28th, 2014 Our Rating: :: ONE DROP RULESUniversal App - Designed for iPhone and iPad Master of Tea Kung Fu is a creative and complex caffeinated brawler.   | Read more »
Monster Strike Review
Monster Strike Review By Campbell Bird on November 28th, 2014 Our Rating: :: BILLIARD STRATEGYUniversal App - Designed for iPhone and iPad Collect monsters and battle by flinging them across the battlefield in this strangely compelling strategy game.   | Read more »
Proun+ Review
Proun+ Review By Jennifer Allen on November 28th, 2014 Our Rating: :: TWITCHY RACINGUniversal App - Designed for iPhone and iPad Twitchy racing aplenty in Proun+, an enjoyably tricky title.   | Read more »
Lucha Amigos (Games)
Lucha Amigos 1.0 Device: iOS Universal Category: Games Price: $1.99, Version: 1.0 (iTunes) Description: Forget Ninja Turtles, and meet Wrestlers Turtles! Crazier, Spicier and…Bouncier!Sling carapaces of 7 Luchadores to knock all your enemies out! | Read more »
Record of Agarest War Zero (Games)
Record of Agarest War Zero 1.0 Device: iOS Universal Category: Games Price: $7.99, Version: 1.0 (iTunes) Description: HyperDevbox Holiday Turkey Black Friday Special Pricing!To celebrate the opening of the holiday season HyperDevbox is announcing a special price on their newest title Record of Agarest Zero. Now, for a limited time... | Read more »
All contents are Copyright 1984-2010 by Xplain Corporation. All rights reserved. Theme designed by Icreon.